need for help

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nsabimana moussa
T2
T2
Posts: 26
Joined: Tue Mar 12, 2019 7:25 pm

need for help

Post by nsabimana moussa » Thu Sep 05, 2019 5:11 pm

somebody can help me?
I have problem of my hellobox V 5 plus.
CCCAM account is not working I tried several times,but nothing changed.
It tries connect but it refuses.and says, client disconnected.
it is now a week.
Please I am waiting for your help.

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gxu
Designer
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Posts: 132
Joined: Mon Dec 24, 2018 3:12 am

Re: need for help

Post by gxu » Fri Sep 06, 2019 2:11 am

first check your network, if the network is good, maybe your account is expired.

nsabimana moussa
T2
T2
Posts: 26
Joined: Tue Mar 12, 2019 7:25 pm

Re: need for help

Post by nsabimana moussa » Fri Sep 27, 2019 6:58 pm

my problem of cccam account of my hellobox v5 plus,nobody helped.
someone told me that maybe problem is internet or account expired.but not.because i bought account of year.and about internet,i tried 3G also 4G wireless.but nothing.but I put this account in strong 4920 worked.starsat 6969 vega also working.the problem as I see,it is hellobox.

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