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Re: Hellobox 8 upgrade introduction

Posted: Sat Jul 06, 2019 10:09 pm
by car mel
Since there is NO RS232 connector I will like to see some more info to recover the unit if stuck or brick. This is from your spec's:

"RS232 upgrade"

"This is the last way to recover the box. it requires you to open the box cover and connect the RS232 cable to PC.
Remove the screws under the box
Open the box very carefully! The WIFI antenna is connected to the box cover
Insert a 3-wire RS232 interface, and connect the RS232 to PC
Upgrade using PC tool."

What 3 wire RS232 cable interface are we talking about?
Can you post a picture of where should be connected?
Where is the PC Tool to do so??
What image file or firmware will be required to do so??

Finally, a Channel Editor should be a priority as well.

Re: Hellobox 8 upgrade introduction

Posted: Sun Jul 07, 2019 6:47 am
by ZinKo
Where is hellobox8 firmware? I cannot find this firmarwe released or not?

Re: Hellobox 8 upgrade introduction

Posted: Mon Jul 08, 2019 2:03 am
by gxu
car mel wrote:
Sat Jul 06, 2019 10:09 pm
Since there is NO RS232 connector I will like to see some more info to recover the unit if stuck or brick. This is from your spec's:

"RS232 upgrade"

"This is the last way to recover the box. it requires you to open the box cover and connect the RS232 cable to PC.
Remove the screws under the box
Open the box very carefully! The WIFI antenna is connected to the box cover
Insert a 3-wire RS232 interface, and connect the RS232 to PC
Upgrade using PC tool."

What 3 wire RS232 cable interface are we talking about?
Can you post a picture of where should be connected?
Where is the PC Tool to do so??
What image file or firmware will be required to do so??

Finally, a Channel Editor should be a priority as well.
Be patient, we will update this part with picture later.

Re: Hellobox 8 upgrade introduction

Posted: Mon Jul 08, 2019 2:05 am
by gxu
ZinKo wrote:
Sun Jul 07, 2019 6:47 am
Where is hellobox8 firmware? I cannot find this firmarwe released or not?
We are now improving the software continuously, and the newer version will be released in "Hellobox 8" section, just as did for V5Plus.

Re: Hellobox 8 upgrade introduction

Posted: Mon Jul 08, 2019 9:07 am
by 烧星1号
希望你们hellobox 8团队能开发中文固件,thank you!

Re: Hellobox 8 upgrade introduction

Posted: Tue Jul 30, 2019 9:06 am
by zhaoqingzhu
gxu wrote:
Mon Jul 08, 2019 2:05 am
ZinKo wrote:
Sun Jul 07, 2019 6:47 am
Where is hellobox8 firmware? I cannot find this firmarwe released or not?
We are now improving the software continuously, and the newer version will be released in "Hellobox 8" section, just as did for V5Plus.


hello!when the rs232 upgrade tool be released? thanks!

Re: Hellobox 8 upgrade introduction

Posted: Tue Jul 30, 2019 3:29 pm
by maicol72
Please fix the problem that after the upgrade it doesn't keep language and usals settings

Re: Hellobox 8 upgrade introduction

Posted: Wed Jul 31, 2019 2:31 am
by fenddick
maicol72 wrote:
Tue Jul 30, 2019 3:29 pm
Please fix the problem that after the upgrade it doesn't keep language and usals settings
Not support keep language and usals settings.

Re: Hellobox 8 upgrade introduction

Posted: Wed Jul 31, 2019 1:01 pm
by maicol72
fenddick wrote:
Wed Jul 31, 2019 2:31 am
maicol72 wrote:
Tue Jul 30, 2019 3:29 pm
Please fix the problem that after the upgrade it doesn't keep language and usals settings
Not support keep language and usals settings.
OK thanks

Re: Hellobox 8 upgrade introduction

Posted: Thu Aug 01, 2019 3:20 am
by gxu
Update the RS232 upgrade section, also the pc tool.